Frequently Asked Questions

01

What does 'Partially Completed' mean?

What does 'Partially Completed' mean?

'Partially Completed' means that we refunded the value of the remaining quantity that couldn't be delivered. Sometimes, we may not be able to send the full requested amount, so we return the cost of the undelivered part to your balance. Example: If you ordered 10,000 for $10, and we sent only 9,000, we will mark the order as partially completed and refund $1 to your balance for the 1,000 not delivered.

02

What does 'Execution Splitting' mean?

What does 'Execution Splitting' mean?

Execution Splitting allows you to submit the same order multiple times automatically. Example: if you want 1,000 likes on your Instagram post but want them 100 every 30 minutes, you set – Link: your post link – Quantity: 100 – Runs: 10 (to reach 1000) – Interval: 30. Note: Never exceed the service's max limit (quantity × runs). If max is 4000, you can’t do 500 × 10 = 5000. Also, don’t set the interval lower than the service’s start time or it might fail.

03

How do I use the mass order feature?

How do I use the mass order feature?

You should enter Service ID | Link | Quantity on each line. To get the service ID, check:

https://speedservicen1.com/services

Let’s say you want to send Instagram followers to three accounts: abcd, asdf, qwer

From the list, the ID for the service “🚨 TikTok Video Views [NEW - Stable/NON Drop so far - Emergency/Working with current UPDATES] [Refill: 90 Days] ” is 3740

If you want 1000 followers for each, input it like this:

30697|abcd|1000
30697|asdf|1000
30697|qwer|1000

04

I want a site like yours / I want to resell your services – how?

I want a site like yours / I want to resell your services – how?

To get your own store linked to our services, please visit this page: Child Panel.

For any other inquiry, feel free to contact us here: Support

05

Cancel / Refill button is not working?

Cancel / Refill button is not working?

The cancel button or refill button only sends a request to cancel or refill the order. It does not work instantly — it is just a trigger. Sometimes it may be too late to cancel the order, and sometimes the order does not need a refill at all.

06

Can I get a discount?

Can I get a discount?

Yes, you can. It all depends on your account level. For any inquiry, please contact us via: Support

07

How can I top up automatically via PayPal?

How can I top up automatically via PayPal?

PayPal is currently enabled only for members who have spent $250 or more.
If your account has exceeded this amount and PayPal still does not appear, please contact us at: Support to activate it.

08

How long does it take to complete my order?

How long does it take to complete my order?

It depends on the requested quantity and current updates. When selecting a service, you will find a full explanation in the description box beneath the service.

09

Do you accept Visa payments?

Do you accept Visa payments?

Yes, we accept payments from all credit cards such as Visa, MasterCard, Mada, temporary cards, and more.
Please contact us through: Support to enable this feature for your account if it’s not visible.

10

How can I get a YouTube comment link?

How can I get a YouTube comment link?

Look for the timestamp next to your username above your comment (for example: “3 days ago”). Hover over it, right-click, and choose “Copy link address”. The correct link will look like: https://www.youtube.com/watch?v=12345&lc=a1b21 Not just: https://www.youtube.com/watch?v=12345 To confirm it’s correct, paste it in your browser URL bar — your comment will appear as the first one under the video marked as “Highlighted comment”.

11

Are the followers real or fake?

Are the followers real or fake?

There are two types of services: real followers and fake (bot) followers. You will find the follower type clearly written in the title of each service.

12

What is the mention service and how does it work?

What is the mention service and how does it work?

Our platform provides an automated Instagram mention service that allows you to tag any video or photo from your account to a specific list of Instagram users. You can choose the users or audience you want to target through this service. The mention service helps boost your account, increase exposure, and attract many new followers depending on your account quality and content. The mentions are usually completed within a day during the first run, and may take several days depending on server load and current updates. In some cases, the service may experience delays due to updates or high demand. The system uses the list of usernames you provided and does not require you to enter them again. Mentions significantly improve engagement and help your posts appear more frequently on the Explore page and in front of new users. Important note: Excessive mentions may cause complaints from users who receive too many notifications, so the service should be used wisely for best results. Notes: – You must enter the username of the account you want to mention on. – You can build your own list of targeted usernames. – Enter each username on a separate line without the "@" sign.

13

What are Instagram impressions?

What are Instagram impressions?

Impressions refer to reach (meaning how many users viewed your post). They are mostly used by brands and businesses, who often require you to provide statistics showing how many times your post appeared.

14

For live streaming services, should I place the link before the bot opens the live or after?

For live streaming services, should I place the link before the bot opens the live or after?

After the bot starts the live stream, or within 5 seconds before it starts.

15

What is the drop refill system?

What is the drop refill system?

Drop refill is provided if the guaranteed service drops within the specified period, as long as all followers on the account are real or all followers were ordered from our website. For example, if you ordered 1,000 followers but the account already had thousands or hundreds of thousands of followers before, then we cannot provide a refill guarantee.

16

What is the Instagram “Saves” service and what does it do?

What is the Instagram “Saves” service and what does it do?

Instagram “Saves” means that a user saves your post to their personal collection on Instagram (by pressing the save icon next to the like button). A high number of saves increases the impressions and statistics of the post.

17

Will I receive any compensation if I change the account link or username?

Will I receive any compensation if I change the account link or username?

No compensation can be provided if you change the account link or username, because the system relies on the original link to deliver the service and track the guarantee period. If you restore the original account link or the old username, we can review your case again and apply the guarantee as long as it is still within the valid refill period.